Introduction

The security of our information assets is a top priority and is integral to maintaining our competitive advantage. As an organization, we, emaratech, are committed to providing a secure environment that protects the confidentiality, integrity, and availability of all information assets. These assets include, but are not limited to, business data, customer information, employee records, intellectual property, and any other critical information that we process or store.

This policy applies to all employees, contractors, suppliers, and any third parties who have access to the company’s information assets. It is essential that everyone adheres to the guidelines set forth in this policy to ensure the security of our data and information systems.

Objectives

Protect Information Assets: To safeguard company information from unauthorized access, disclosure, alteration, and destruction.

Ensure Compliance: To comply with applicable data protection laws and international information security standards and other relevant regulations.

Maintain Customer Trust: To uphold customer confidence by safeguarding sensitive and personally identifiable information.

Promote Cybersecurity Awareness: To foster a culture of cybersecurity awareness and responsibility throughout the organization, ensuring every stakeholder understands their role in protecting the organization’s information systems.

Information Security Principles

To achieve these objectives, we adhere to the following core principles

1. Secure Access to Information

• We enable secure access to information to support business goals while ensuring that sensitive data is protected from unauthorized access or exposure.
• Authentication Mechanisms: Access is controlled using strong authentication methods such as complex passwords, multi-factor authentication (MFA), and biometric identification to ensure only authorized personnel can access company information systems.
• Access Levels Based on Job Function: Access rights are granted based on job responsibilities and a strict need-to-know basis, ensuring that individuals only have access to the information necessary for their role.

2. Asset Identification and Classification

• All information assets, including digital and physical data, are identified, classified, and labeled according to their sensitivity and criticality to the business.
• Information Classification: Data is classified into categories such as Public, Internal, Confidential, and Highly Sensitive, with higher levels of protection for sensitive and confidential information.
• Regular Reviews: The classification and labeling of assets will be periodically reviewed and updated to reflect any changes in business needs or external threats.

3. Ownership and Responsibility

• Each information asset has an assigned owner responsible for its protection and management. This ensures accountability and makes it clear who is responsible for securing and maintaining the asset.
• Clear Accountability: Asset owners must ensure that assets are safeguarded throughout their lifecycle, from creation to disposal.
• Security Responsibilities: All employees, contractors, and suppliers must understand their roles and responsibilities concerning information security and comply with the company’s security policies and guidelines.

4. Risk Assessment and Management

• Regular risk assessments will be performed on all information assets and IT systems to identify potential threats, vulnerabilities, and risks.
• Proactive Risk Management: We will implement a structured risk management approach to mitigate identified risks through technical controls, administrative policies, and physical safeguards.
• Continuous Monitoring: Real-time monitoring systems will be deployed to identify potential vulnerabilities and assess risks continuously, helping us respond swiftly to emerging threats.

5. Privacy Protection

• Our IT systems, applications, and business processes are designed to safeguard customer and employee privacy and prevent unauthorized access to personal or confidential information.
• Legal Compliance: We are committed to adhering to applicable data protection laws, ensuring all personal and sensitive data is handled in accordance with legal requirements.
• Data Minimization and Retention: We follow the principle of data minimization, collecting only the necessary data and retaining it only for as long as required by legal and business needs.

6. Access Control – Principle of Least Access

• We apply the principle of “least privilege” by granting access to information based on the necessity for performing specific job functions.
• Role-based Access Control (RBAC): Access rights are assigned based on roles, ensuring that employees, contractors, and third parties only have access to data relevant to their responsibilities.
• Periodic Access Reviews: Access rights are reviewed regularly and adjusted when necessary (e.g., promotions, role changes, terminations) to ensure compliance with the principle of least access.

7. Monitoring and Incident Management

• Proactive Monitoring: We continuously monitor all IT systems and networks for unusual activity, unauthorized access, cyber-attacks, or other security incidents.
• Incident Response Plan: In the event of a security breach or data incident, we will follow established incident response procedures to contain the impact, investigate the cause, and take corrective actions to prevent future occurrences.
• Incident Reporting: All employees are required to promptly report any suspected security incidents to the IT Security team for immediate investigation and response.

8. Security Awareness and Training

• We will provide continuous security training and awareness programs for all employees, contractual staff, and suppliers. These programs will cover the secure handling of information, identifying potential threats, phishing scams, and secure usage of IT assets.
• Ongoing Education: Refresher courses and assessments will be conducted regularly to ensure knowledge retention and up-to-date cybersecurity awareness.
• Simulated Attacks: We will regularly conduct simulated phishing attacks and other cybersecurity drills to prepare staff for real-world threats.

9. Alignment with International Standards

• Our cybersecurity policies and practices are aligned with internationally recognized standards such as ISO/IEC 27001, NIST Cybersecurity Framework, and other relevant industry standards to ensure best practices in information security.
• Continuous Improvement: We are committed to the continuous improvement of our security practices by regularly reviewing and updating policies to reflect changes in the threat landscape, business needs, and regulatory requirements.

Compliance and Enforcement

• Employee and Contractor Compliance: Employees, contractors, and suppliers are expected to read, understand, and comply with this Information Security Policy and related cybersecurity policies.
• Disciplinary Actions: Failure to comply with this policy may result in disciplinary action, up to and including termination of employment or contracts, and legal action if applicable.
• Monitoring Compliance: The Information Security team will monitor compliance with this policy and take appropriate action to address non-compliance. Audits and assessments will be conducted periodically to ensure adherence to the policy.

Policy Review and Updates

• Annual Reviews: This policy will be reviewed and updated at least annually, or more frequently if necessary, to ensure its continued effectiveness and alignment with current cybersecurity practices and regulatory requirements.
• Policy Updates: Updates to the policy will be communicated to all employees, contractors, and suppliers, and it is their responsibility to stay informed and comply with the latest version of the policy.

Conclusion

By adhering to this Information Security Policy, we , emaratech, ensure that our information assets are protected from unauthorized access, misuse, and cyber threats. It is everyone’s responsibility to contribute to maintaining the integrity of our systems and safeguarding sensitive data. Our collective efforts will uphold the trust of our customers, partners, and stakeholders, ensuring the continued success and security of the organization.